Contact For accessibility enquiries:

  • An on-site car parking space, close to the main entrance door is allocated for each apartment.
  • Apartment Shells has 2 allocated spaces at the rear of the property with additional access to this apartment from here. The route to this entrance is on an incline so assistance may be required.
  • The route to the main entrance is flat.
  • Assistance with luggage is offered to all guests.
  • There are 2 tiled steps to the front door into the porch with a hand rail on the left for support
  • There is 1 step from the porch into the hallway with a grab rail on the right for support
  • The ground floor hallway is spacious and brightly lit with automated lighting.
  • Our ground floor Apartments Shells and Sand each have a NAS Level 1 accreditation.
  • These apartments are accessed off the main hallway by level entrances.
  • Apartment Shells also has a rear entrance from the car park via a gate with a push button code. From here there are 3 wide steps made from decking to the back door. There is a hand rail for support.
  • Guests are shown into the apartment and all facilities are explained.
  • Free Wi-Fi internet access is available; televisions in both the lounge and bedroom have teletext subtitles and remote controls.
  • the door into the bathroom  is  620mm wide.
  • The owner Mr Steven Livesey has successfully completed the Welcome All and Welcome Host training courses.
  • The building and car park and premise are strictly non-smoking.
  • We can assist in arranging hire for you.

The accommodation is rated by the National Accessible Scheme as suitable for:

  • Older and less mobile guests

11 Empress Dr,
North Shore,


Accessibility Equipment

Emergency Evacuation Procedures

Customer Care Support